LAST UPDATED ON FEBRUARY 27, 2026
EJE Finacial Services (“we,” “our,” or “us”), doing business as EJE Financial Services (“DBA”), values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a form, schedule a consultation, or communicate with us.
By using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information:
We may collect information you provide directly to us, including your name, email address, phone number, and physical address. If you make a purchase, we may collect payment-related information necessary to complete the transaction (payment processing is handled securely through our payment providers). We also maintain opt-in records and timestamps for communication channels such as SMS and email where applicable.
Non-Personal Information:
We may collect non-personal information automatically when you interact with our website, such as IP address, browser type, device information, website usage patterns, analytics data, and cookies or similar technologies.
Customer Communication:
We may keep records of inquiries and service requests, appointment details and preferences, service history, and feedback you provide.
2. How We Use Your Information
We use the information we collect for purposes including: providing and improving our services, scheduling and managing consultations and appointments, communicating with you about inquiries, appointments, updates, and (where permitted) promotions, processing transactions and payments, enhancing website functionality and user experience, ensuring security and fraud prevention, and maintaining records of your communication preferences and consent.
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, follow-ups, and important updates.
Opt-In & Consent:
You will only receive messages if you have explicitly opted in. We maintain timestamped records of opt-in actions when required. We comply with the Telephone Consumer Protection Act (TCPA) and other applicable laws and industry requirements.
Opt-Out Instructions:
You can cancel SMS notifications at any time by replying “STOP”. You will receive a final confirmation message, and no further messages will be sent unless you re-opt in. Opt-out requests are processed promptly.
Message Frequency & Content:
Message frequency varies based on your interactions with our business. Messages will be directly related to the services you requested. We do not send promotional content without the appropriate consent.
Help & Support:
Reply “HELP” for assistance or contact us at [email protected]. Customer support is available during regular business hours.
Carrier Information:
Standard message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (such as customer service, messaging delivery platforms, CRM tools, or appointment scheduling tools) is permitted only as necessary to provide services on our behalf. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We implement reasonable measures to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information. We may share information with:
Service Providers:
We may share information with third-party vendors who assist with our operations (for example, payment processing, appointment scheduling, CRM and automation, analytics, and SMS delivery providers) solely for the purpose of delivering services you have requested or consented to receive. Service providers are expected to maintain confidentiality and security.
Legal Compliance:
We may disclose information if required by law or legal process, or to protect our rights, safety, and property, including in response to valid law enforcement requests or court orders.
Business Transfers:
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred as part of that transaction. In such cases, your data remains subject to the protections in this Privacy Policy.
Text Messaging Consent Note:
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
5. Data Security
We implement and maintain reasonable security measures to protect personal information, which may include access controls, secure authentication practices, and appropriate safeguards for systems and data. Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to protect your personal information but cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to analyze site traffic and user behavior, remember preferences, improve website functionality and user experience, and measure the effectiveness of our services. You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
You may have the right to access, update, or delete certain personal information, depending on your location and applicable laws. You may opt out of marketing emails (where applicable) by using the unsubscribe link included in those emails. You may opt out of SMS messages by replying STOP. You may also request information on how we process your data and withdraw consent for future communications where permitted.
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies. This Privacy Policy applies only to information collected by EJE Finacial Services (DBA EJE Financial Services).
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be available on our website with the effective date. For significant changes, we may notify you by email or through a notice on our website.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at: